Return Policy

We have a 30-day conditional return policy. This means you have 30 days after receiving your item to request a return with a 30% restocking and shipping fee. To be eligible for a return, your item must be in the original condition and packaging as received. We reserve the right to ask for pictures of the merchandise to accompany the return. Once your authorized returned item has been picked up you’ll be automatically refunded on your original payment method within 7-10 business days.

To start a return, please email our customer service team with all order details and images of the product to Please allow 24 hours for you to be contacted after your email.

If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Product Damages and Delivery Issues

We’re here to make it right!

Contact us immediately via email at with photos of the damage and your order information.

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Founded in 2008, LIFESMART is a rapidly expanding maker of affordable and quality household products.

Our product lines include TrueWash UV Sanitizers, heaters, stoves, fireplaces, fans, air purifiers, kamado grills, pizza ovens, full feature 2D, 3D and 4D Shiatsu massage chairs, power lift chairs, and fitness equipment.

LIFESMART also provides pathogen-fighting clean heaters and HEPA air purifiers, utilizing the cleansing power of UV light to destroy 99.9% of all airborne bacteria and viruses.

We Create Smart, Simple and Innovative Products for the Home to Make Your Life Easy.

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